SHIPPING & RETURNS
SHIPPING
ALL ORDERS ARE SHIPPED FROM NEW YORK. ORDERS TYPICALLY SHIP WITHIN 2-3 BUSINESS DAYS, BUT ORDERS MAY TAKE
LONGER DUE TO UNEXPECTED CIRCUMSTANCES. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER IS
PLACED, FOLLOWING A SHIPPING AND DELIVERY EMAIL.
RETURNS
NO RETURNS. ALL SALES FINAL.
PRE-ORDERS
PRE-ORDER ITEMS WILL BE SHIPPED AS SOON AS STOCK BECOMES AVAILABLE. TYPICALLY IT TAKES BETWEEN 2-4 WEEKS.
EACH ITEM WILL HAVE AN ESTIMATED DELIVERY DATE IN ITS PRODUCT DESCRIPTION. YOU WILL RECEIVE AN EMAIL WITH
TRACKING ONCE PRODUCT IS PROCESSED AND SHIPPED. *PRE-ORDERS ARE NOT ELIGIBLE FOR REFUNDS OR
CANCELLATIONS.
EXCHANGES
FOR PRE-ORDER ITEMS, EXCHANGES ARE NOT ALLOWED.
INTERNATIONAL SHIPPING
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERED DUTIES UNPAID (DDU). THIS MEANS THAT YOU, THE CUSTOMER, ARE
RESPONSIBLE FOR PAYING YOUR LOCAL COUNTRY’S IMPORT DUTIES AT TIME OF DELIVERY. PLACING AN ORDER TO AN
INTERNATIONAL DESTINATION SERVES AS CONFIRMATION THAT YOU UNDERSTAND YOUR RESPONSIBILITY TO PAY THESE
FEES. UNFORTUNATELY, WE ARE UNABLE TO CALCULATE THESE FEES AT TIME OF PURCHASE.